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About Hanoi Explore Travel

“Hanoi Explore Travel is a professional organizer of short Vietnam trips, such as Ninh Binh, Ha Long Bay, Hanoi, and Sapa tours. We offer favorably priced, quality-guaranteed, and reliable services. Hanoi Explore Travel is one of the best travel agencies in Hanoi. We always ensure that all our customers are satisfied with our services. Not only in Hanoi, but we are also voted one of the top travel agencies in Vietnam.”

A Licensed Inbound Tour Operator Based in Hanoi, Vietnam

Travel in Vietnam should be inspiring — not uncertain.

Founded and operated in Hanoi, Hanoi Explore Travel is a legally licensed International Tour Operator authorized by the Vietnam National Authority of Tourism (VNAT – License No. 01-716). For more than 15 years, we have specialized in organizing short trips and customized journeys across Northern Vietnam and beyond.

We are not a booking intermediary.

We are a certified inbound tour company directly responsible for the planning, coordination, and quality control of every service included in your itinerary.

Our Legal & Professional Credentials

Transparency is the foundation of trust.

Hanoi Explore Travel operates under:

✔ International Tour Operator License issued by VNAT

✔ Government-required financial deposit for inbound tour operations

✔ Registered business entity in Hanoi

✔ Physical office located in Hanoi Old Quarter

✔ Licensed contracts with transport providers and cruise operators

Vietnamese tourism law requires international operators to meet strict compliance standards. We maintain those standards to protect our guests and ensure accountability at every stage of the journey.

Our Experience in Northern Vietnam Travel

With over 15 years in the tourism industry, our team has designed and operated thousands of itineraries for travelers from the UK, USA, Australia, Singapore, and Europe.

We specialize in:

  • Ninh Binh cultural and nature tours
  • Halong Bay cruises and day trips
  • Sapa trekking experiences
  • Hanoi city and heritage programs
  • Central and Southern Vietnam extensions

Each itinerary is built based on logistical knowledge — traffic timing, seasonal conditions, licensed boat coordination, guide availability, and safety management.

Experience is not about how many tours are sold.

It is about how consistently they are delivered.

How We Operate

Professional tour organization requires more than reservations.

Our operational process includes:

  • Route planning and timing optimization
  • Licensed vehicle coordination with insured drivers
  • Verification of cruise and boat safety standards
  • Guide assignment based on language and expertise
  • Transparent cost breakdown before confirmation
  • 24/7 support during active tours

We monitor service quality continuously — not only before departure, but throughout the traveler’s journey.

Our Commitment to Transparency

We believe responsible tourism begins with clear communication.

When booking with Hanoi Explore Travel, guests receive:

  • Clear inclusions and exclusions
  • Written confirmation of services
  • Stated cancellation and refund policy
  • No hidden fees
  • Direct support from our Hanoi-based team

If services do not match our written commitment, we offer a 100% refund guarantee in accordance with our policy.

Why Many Travelers Choose a Licensed Operator

Vietnam has a vibrant tourism market. Alongside licensed operators, there are also resellers and informal booking services.

Choosing a licensed inbound tour operator ensures:

  • Legal accountability
  • Financial protection deposit
  • Compliance with government tourism regulations
  • Direct operational oversight

Our goal is not only to provide tours — but to provide structured, responsible travel experiences aligned with Vietnam’s regulatory framework.

Our Office & Contact Information

We welcome travelers to visit our office in Hanoi’s Old Quarter:

Hanoi Explore Travel

Our Philosophy

A successful journey is not measured by the number of destinations visited, but by the confidence and comfort felt along the way.

  • We listen carefully before making recommendations.
  • We prioritize long-term reputation over short-term sales.
  • We remain available before, during, and after your trip.

Vietnam is a country of depth, culture, and natural beauty.

Our responsibility is to help you experience it safely, authentically, and professionally.