Essential Criteria for Choosing the Best Travel Agency in Hanoi
Deciding on the “best travel agency in Hanoi” for your first trip can be challenging. However, we are here to help you navigate this decision! In this guide, we will highlight the top travel agencies in Hanoi, focusing on reputable offices that meet essential criteria.
Hanoi, the capital of Vietnam, boasts a rich history spanning over a thousand years. To ensure you choose the right travel agency, consider the following criteria:
- Reputation on TripAdvisor: Look for agencies listed among the top 10 travel agencies in Hanoi on TripAdvisor, one of the world’s largest platforms for tourism service assessments. A good agency should have over 500 reviews.
- Professional Website: The agency’s website should provide accurate information, including their address, hotline, email, representatives, and business license.
- Service Commitment: Ensure the agency has clear terms of service and compensation policies. They should outline what happens if they fail to deliver the promised services, including cancellation policies for clients.
- Thorough Review Check: Always check reviews and the agency’s website. A serious business will focus on what attracts customers and maintain transparency.
Find Your Perfect Trip: The Best Travel Agencies in Hanoi
Planning a trip to Hanoi? We’ve curated a list of the top 10 Best travel agencies in Hanoi and tour operators in the heart of Hanoi’s Old Quarter. This area is the preferred choice for most tourists due to its central location, vibrant atmosphere, and easy accessibility. Choosing a travel agency nearby means greater convenience and personalized service to enhance your experience.
Check out our recommendations below and you’ll find a carefully curated list of the Best Hanoi Travel Agency and Tour Operators in Vietnam to help you organize your next adventure. Explore, experience, and choose the agency that best suits your travel needs!
Hanoi Explore Travel
Hanoi Explore Travel is one of the highest-rated travel agencies in Hanoi, known for its exceptional tourism services. They have received the Certificate of Excellence on TripAdvisor for 2022, 2023, and 2024, and are located in the heart of the Old Quarter.
Contact detail:
- Address: 33 Ngo Huyen Str, Hoan Kiem Dist, Hanoi
- Email: info@hanoiexploretravel.com
- Hotline/What’s app: + 84 974 805 797
- Website: https://hanoiexploretravel.com
Their enthusiastic and well-educated staff are experts in the tourism industry, ensuring you receive top-notch advice.
With over 10 years of experience, Mr. Lee and his team guarantee quality service through a contract. If their services do not meet expectations, they promise a 100% refun.
Popular Tours
- Un-Pho-Gettable Hanoi Street Food Tours – One of the Best Food Products in Hanoi.
- Ninh Binh Tours: Options range from 1-day to 2-day tours, accommodating both private and small group bookings.
- Halong Bay Day Tours: Experience a 6-hour cruise with an all-in-one itinerary.
- Sapa Tours: Specializing in 2-day, 1-night tours to Sapa.
>>> FIND OUT MORE: Halong Bay Cruise and Lan Ha Bay Day Cruise
Vietnam Eco Travel
Founded over 10 years ago, Vietnam Eco Travel has more than 60 employees and multiple offices across Vietnam. They offer a wide range of tours, including Ninh Binh, Halong, Sapa, and Mekong Delta tours, and have been recognized as one of the top 10 travel companies in Vietnam on TripAdvisor for three consecutive years (2014-2018).
Contact detail:
- Add: No 31, 116 Ngoc Thuy Lane, Long Bien Dist
- Hotline: + 84 915 815 535
- Email: info@vietnamecotravel.com
- Website: https://vietnamecotravel.com
Lily’s Travel Agency
Lily’s Travel Agency is known for its friendly and enthusiastic staff, providing a range of tourism services. While they may not have the same level of legal recognition as larger agencies, their customer service is highly rated on TripAdvisor.
Contact detail:
- Add: 18 Ngo Huyen Str, Hoan Kiem Dist, Hanoi
- Email: lilytravel@gmail.com
- Website: lilystravelagency.com
Le Petit Hanoi Travel
Le Petit Hanoi Travel offers a variety of tour packages, providing personalized services to ensure an unforgettable experience in Vietnam.
Contact detail:
- Address: 24C Ly Quoc Su Street, Hoan Kiem, Hanoi
- Hotline: 024 3825 7363
- Email: info.lepetithanoi@gmail.com
Rose Travel Agency
Rose Travel Agency offers well-planned and customizable travel packages, ensuring a seamless journey through Vietnam.
Contact detail:
- Address: 15 Ngo Huyen Str, Hoan Kiem Dist, Hanoi
- Hotline: 0384 159 586
Handspan Travel
Hand span’s Treasure Junk is the only true sailing ship operating on the bay and Best Tour Companies in Hanoi providing Vietnam Package Tours. That means you get to meander peacefully through the karsts without the constant hum of a diesel engine. Crack open a cold Bia Hanoi and you’ll be in heaven.
Contact detail:
- Address: 78 Ma May street, Hanoi
- Telephone: +84 4 3926 2828
Buffalo tours
Buffalo Tours is a premier travel company specializing in inbound tours across Asia. With a strong presence in 11 destinations, including Vietnam, Cambodia, Laos, Thailand, and more, Buffalo Tours ensures an authentic travel experience by connecting visitors with local cultures and traditions.
Contact detail:
- Address: 70-72 Ba Trieu, Hanoi, VIETNAM
- Hotline: +84-4-3828-0702
Adventure Indochina Travel
Established in 2005, Adventure Indochina Travel is a fully licensed international tour operator known for its customer satisfaction and diverse travel services.
Contact detail:
- Address: 6 Ma May Street, Hanoi Capital, Viet Nam
- Phone: (+84-24) 66835539
Premier Travel Vietnam
Premier Travel Vietnam has been a leading travel agency since Vietnam opened to international tourism. The company is highly rated by travelers on TripAdvisor and other platforms.
Contact detail:
- Address: Suite 401., Building 2., 16A5 Ly Nam De Str., Hoan Kiem Dist., Hanoi City , Vietnam.
- Telephone: + (84 24) 3926 2866 / + (84 24) 3926 2868
- Email: info@vietnampremiertravel.com
- Opening Hours: Monday to Saturday: 8AM – 8PM / Sunday: 10 AM – 5PM
Classy Travel
Classy Travel Vietnam Co., Ltd, with our head office in Hanoi, Vietnam is a owned Vietnamese company. It was founded by Classy travel specialists when Vietnam had just opened its doors to worldwide tourism. We have won numerous travel awards, are proud of being a member of Vietnam Tourism. We are highly appreciated by the customers on the forums or reputable travel books as Tripadvisor, Petit Fute …..
Contact detail:
- Address : Suite 400 Building 2., 16A5 Ly Nam De Str., Hoan Kiem Dist., Hanoi
- Tel: + 84 2439262599
- Website: classytravelvietnam.com
How to Contact a Hanoi Travel Agency?
Online Booking
- Most Hanoi travel agency have websites with full details, including addresses, phone numbers, and itineraries. You can explore available tours and book online. However, ensure the website is legitimate before sharing your credit card details or making payments.
- Additionally, inquire about any bank service fees associated with your booking and understand the percentage charged for a single online tour reservation. Lastly, check the exchange rate for converting foreign currencies to VND when making online bookings to avoid any unexpected costs.
Direct visit to the office
Visiting the agency in person is the most convenient and reliable method. You can get firsthand information, see tour images and itineraries, and make payments in USD or VND without additional charges.
Finding the best travel agency in Hanoi can transform your travel experience, making it more enjoyable and stress-free. By choosing a reputable agency, you’ll gain access to expert advice, tailored itineraries, and cost-effective solutions that enhance your journey through Vietnam. Start your adventure today by reaching out to a trusted travel agency in Hanoi!
If you’re also considering travel options in nearby areas, be sure to check out the Best Travel Agency in Ninh Binh and the Top Halong Bay Travel Agencies. These agencies can assist you in booking tickets and planning your adventures in Ninh Binh and Ha Long Bay, Vietnam.
